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Vixeoo
Your privacy

Privacy & storage centre

See what the site stores in your browser, what information is kept on the server, and which optional categories are currently enabled.

Your current choices

Cookies and browser storage

Optional entries are not created until the matching category is accepted.

NameTypeCategoryPurposeDuration
PHPSESSIDCookieNecessaryMaintains login, cart, checkout, form-security and anti-abuse state.Browser session
pf_consentCookieNecessaryStores the privacy categories you selected and the policy version.180 days
pf-themeLocal StoragePreferencesRemembers day or night mode on this device.Until removed or consent is withdrawn
gamecycle_offline_collectionLocal StorageOffline storage & cacheKeeps an offline copy of a signed-in member’s collection on this device.Until cleared, replaced or consent is withdrawn
gamecycle-v13-communityService Worker Cache StorageOffline storage & cacheCaches the offline page and selected static assets for the installable app.Until the browser evicts it or consent is withdrawn

Information stored on the server

InformationWhy it is usedPermission or requirementTypical retention
Session identifier, cart contents and security tokensOperate login, cart, checkout, CSRF protection and anti-abuse controlsNecessary service operationBrowser session or security retention period
Technical request data, including IP address, requested URL, time and browser/user-agent informationDeliver the site, diagnose errors, prevent abuse and maintain server securityNecessary service and security operationAccording to hosting and security-log settings
Account profile: name, email, username, birthday, avatar, bio, public-profile setting and gaming handlesCreate and operate customer accounts, community profiles and age-restricted trade-in checksRequested account/community serviceUntil account deletion, subject to legal and dispute requirements
Collection, play status, personal ratings, wish list, price alerts, loyalty card number, loyalty points, tier, shared store credit, squad connections, follows, blocks and notificationsProvide requested member, social and alert featuresRequested account featuresUntil removed by the member or account deletion
Order, address, contact, payment reference, fulfilment, tax, refund and support recordsComplete purchases, provide support, prevent fraud and keep business recordsTransaction and legal/business requirementsAccording to accounting, tax, chargeback and dispute requirements
Trade-in items, quote, payout preference, contact details and identification records supplied during a trade-inPrepare offers, complete purchases from customers and meet resale/police-record obligationsRequested trade-in and applicable legal requirementsAccording to applicable resale and record-keeping requirements
Reviews, comments, votes, product questions and answers, public lists and activity-feed entriesPublish requested community contributions, calculate community signals and moderate contentRequested community serviceUntil removed, hidden, account deletion or no longer operationally required
Event RSVPs and comments, club memberships and posts, wanted titles, polls, challenges and looking-for-players postsOperate community events, groups, voting, discovery and player-finding featuresRequested community serviceUntil removed, expired, account deletion or no longer operationally required
Recommendation preferences, product views/clicks, cart and purchase signals, collection and rating signals, followed-collector overlap, recommendation feedback and generated recommendation scoresGenerate private, explainable game recommendations and improve the member’s recommendation shelfExplicit account-level personalization opt-inBehaviour signals up to 180 days while enabled; generated cache approximately 30 minutes; disabling personalization clears behavioural history and feedback
Community reports, moderation decisions and posting suspensionsInvestigate reports, enforce community guidelines and protect membersCommunity safety and service operationAccording to moderation, dispute and security requirements
Recently viewed product IDsShow recently viewed products and personalize browsingPreferences consentUp to 180 days
Search words, selected filters and result countImprove product search and inventory decisionsAnalytics consentUp to 365 days
Saved cart, email address, item list and reminder statusRestore an opted-in cart and send limited cart remindersPreferences and/or cart-reminder consentUp to 30 days
Email delivery, payment-event, inventory, order-event and system logsDeliver receipts, reconcile payments, troubleshoot failures and maintain store securityService operation, fraud prevention and business recordsConfigured operational, accounting or dispute-retention period
Consent ID, selected categories, action and policy versionRemember and demonstrate the privacy choice without recording IP address or user agent in the consent logNecessary compliance record180 days

Service providers and external content

ProviderWhen contactedInformation involved
HelcimOnly during secure card checkout, payment or refund processingPayment and transaction details required by the processor
Email/SMTP providerWhen the store sends receipts, account messages or consented remindersRecipient address, subject and message content
Shipping carrierWhen required to fulfil a shipped orderDelivery name, address, contact and parcel information
Hosting and infrastructure providersWhenever the site, database, email or backups are hosted by an outside providerTechnical request data and the store records held in that provider’s systems
External product-image hostOnly while a product image still points to an outside URL instead of a localized WebP copyNormal web-request information and the requested image URL
YouTube or VimeoOnly when a page contains and loads an embedded videoNormal web-request information and any data governed by the video provider
DiscordOnly when staff configure a Discord webhook and publish a community announcementPublic announcement text, event title and public event URL; member browsing data is not sent through the webhook

The exact payment, email and shipping providers depend on the store’s active settings. External links open under the other provider’s own privacy terms.

Access, correction and deletion

You can change or withdraw optional consent at any time using the button above. Withdrawing consent stops future optional collection and clears supported optional browser storage from this device. It does not automatically erase transaction, tax, fraud-prevention or legal records that the store must retain.

To request access, correction or deletion of eligible account information, contact the store.